iPaaS 4.0.9 release note

Release Date: 08/12/2018

Support ticket changes

Enhancements

  • Feature to send automatic reminder to customer when any ticket is in Awaiting Information for more than 6 days.
  • When any ticket is in Awaiting Information for more than 6 days, then it will automatically close the ticket on 7th day.

Services overview report

Enhancements

  • Feature to view total time spent in each ticket status like New, Open, In Progress, On Hold and Awaiting Information.
  • Feature to view ticket average response time

Small features

Enhancements

  • Feature to view execution mode in dashboard and advance search according to transactions whether it is in Production or testing

From HubBroker network changes

Enhancements

  • Feature to select company in From HubBroker network gateway
  • Backend improvements

Category: Release Note

Last date of update: 08.12.2018


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